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Posted: 12-02-2018
Job Type: Permanent Location: UK - Hertfordshire
Salary: £30k - 40k per year + benefits Ref: VAC-18414B

Account Manager

We are looking for an Account Manager to work with a leading digital Marketing Agency based in Hertfordshire. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities within Digital and Media sales.


  • ·         Serve as the lead point of contact for all customer account management matters
  • ·         Build and maintain strong, long-lasting client relationships
  • ·         Negotiate contracts and close agreements to maximize profits
  • ·         Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • ·         Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • ·         Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • ·         Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • ·         Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • ·         Prepare reports on account status
  • ·         Collaborate with sales team to identify and grow opportunities within territory
  • ·         Assist with challenging client requests or issue escalations as needed
  • ·         Develop a strong pipeline through digital and media sales


  • ·         Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • ·         Experienced with business development in a digital / media sales environment
  • ·         Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • ·         Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
  • ·         Experience delivering client-focused solutions to customer needs
  • ·         Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • ·         Excellent listening, negotiation and presentation abilities
  • ·         Strong verbal and written communication skills
  • ·         BA/BS degree in Business Administration, Sales or relevant field


To apply for this vacancy please contact:

Name: Creative
Telephone: 01992 501 515
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Please quote reference number: VAC-18414B

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